Privacy Policy

Last Updated: April 2026

Privacy Policy

At Shellebrity, we value your privacy and want to be transparent about how we collect, use, and protect your personal information. This policy applies to all interactions with us through our website (shellebrity.com), our Whatnot shop, and any communications including SMS/text messaging.

Information We Collect

When you place an order, create an account, or contact us, we may collect the following information:

  • Contact information: your name, email address, phone number, and mailing address
  • Payment information: credit card or payment details (processed securely through our payment processors — we do not store your full payment information)
  • Order information: what you purchased, order history, and shipping details
  • Communication records: messages you send us via email, SMS/text, or social media
  • Device and browsing information: IP address, browser type, and how you interact with our website (collected automatically via cookies and similar technologies)

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Communicate with you about your orders or inquiries (including via SMS/text message)
  • Provide customer service and respond to questions
  • Send occasional marketing communications (you can opt out at any time)
  • Improve our website and shopping experience
  • Comply with legal obligations

SMS/Text Messaging

If you communicate with us via SMS or text message, we may use an automated messaging system to respond to your inquiries and provide customer service. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message or contacting us at clawdiashells@gmail.com.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how you use our site, and improve your experience. These include:

  • Essential cookies: required for the site to function (shopping cart, checkout)
  • Analytics cookies: help us understand traffic and usage patterns
  • Marketing cookies: used to deliver relevant ads and measure their effectiveness

You can control cookies through your browser settings, though disabling them may affect site functionality.

Third-Party Services

We work with trusted third parties to run our business. These may have access to your personal information only as needed to perform their services:

  • Shopify: our ecommerce platform that hosts our store and processes transactions
  • Payment processors: securely handle your payment information
  • USPS and shipping carriers: deliver your orders
  • Whatnot: for purchases made through our live auction events
  • Email and SMS service providers: help us communicate with you

We do not sell your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL encryption, and payment processing is handled by PCI-compliant providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

For California residents (CCPA): You have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your information (we don't sell it). You will not be discriminated against for exercising these rights.

For EU/UK residents (GDPR): You have the right to access, correct, delete, or port your personal data. You may also object to or restrict certain processing. To exercise these rights, contact us using the information below.

For all customers: You can request access to, correction of, or deletion of your personal information at any time by contacting us.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, provide customer service, and comply with legal obligations. If you request deletion, we will remove your data unless we are legally required to keep it.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or your personal information, please contact us:

Shellebrity
Cape Coral, FL
Email: clawdiashells@gmail.com
Website: shellebrity.com